Premium Membership and Bundle Purchases: Fix “Purchase” Button and Download Add-ons
Issue A: You see Purchase instead of Download
Goal: Show the Download button on eligible products.
- Verify account email
Log in with the exact email used at checkout: https://wpsoftwebz.com/account/ - Refresh if the page was open before login
Product pages may be cached. Reload after logging in. - Clear browser cache, then reload the product page.
- Try a clean session
Use another browser or an incognito window. - Still seeing Purchase
Contact support and include your order email and the product link: https://wpsoftwebz.com/contact-us/
No Download button on Bundle packages
How bundles work: A bundle gives access to all add-ons in its category. Download each add-on from the category listing or from the add-on’s single page.
Method 1: Download from the category listing
- Open the bundle page and click the category shown under the title.
Example bundle: https://wpsoftwebz.com/downloads/gravity-forms-bundle-addons/
Example category: https://wpsoftwebz.com/downloads/category/plugins/forms/gravity-forms/ - On the category page, find the add-on card you need and click Download.
Method 2: Download from the add-on single page
- From the same category page, click an add-on title to open its page.
- Click Download on the add-on page.
If any add-on shows Purchase instead of Download: follow the steps in Issue A, starting with login here: https://wpsoftwebz.com/account/